Welcome to Technical Services
Installation | Training | Support
How can we help?
Our team of technicians and scientists are ready to help. We will happily answer your questions about software, hardware and science.
Select an option below that best fits your needs.
Support hours are Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.
New 2019 Software Just Released!
The new 2019 verisons of our software are now ready for download. These new versions include enhancements & fixes.
Click the link below to get your software now.
If you need credentials, please contact us.
* Need help? We would be pleased to assist with your upgrade.
Conveniently open a support case anytime. We will respond promptly during business hours. If you submit a request outside of business hours, we will connect with you the next business day.
Remotely share your desktop to quickly diagnose and correct problems. We recommend scheduling an appointment in advance.
NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case - Online.
Have a quick question? Chat with one of our specialists.
NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case - Online.
Call +1 (802) 288-9290. Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.
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