Welcome to Technical Services
Installation | Training | Support
How can we help?
Our team of technicians and scientists are ready to help. We will happily answer your questions about software, hardware and science.
Select an option below that best fits your needs.
Support hours are Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.
Conveniently open a support case anytime. We will respond promptly during business hours. If you submit a request outside of business hours, we will connect with you the next business day.
Remotely share your desktop to quickly diagnose and correct problems. We recommend scheduling an appointment in advance.
NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case-Online.
Have a quick question? Chat with one of our specialists.
NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case-Online.
Call +1 (802) 288-9290. Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.
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