Connect with MBF Bioscience’s Technical Services Team by phone, chat, opening a support ticket or scheduling a remote screen sharing session
MBF Bioscience > Support

How Can We Help?

Our team of technicians and scientists are ready to help. We will happily answer your questions about software, hardware, and science.


Select an option below that best fits your needs (support hours are Monday – Friday, 9:00am – 5:00pm ET. Excluding holidays.)

View Product Resources

Access the wealth of information, tips, and details on all MBF Bioscience offerings. Our library of product information and successful case stories are open and available to you.

Visit Our Biosciences Forum

Create a post to or review existing posts to get answers to your most pressing research questions from MBF Bioscience’s staff scientists or fellow researchers in the community.

Open Support Case

Conveniently open a support case anytime. We will respond promptly during business hours (Monday – Friday, 9:00am – 5:00pm ET. Excluding holidays).

If you submit a request outside of business hours, we will connect with you the next business day.

Share Screens Remotely

Connect with our technical experts and share your desktop to quickly diagnose and resolve problems. We recommend scheduling an appointment in advance by either opening a support case or emailing us at


Call Us

Dial +1 (802) 288-9290 to talk with one of our technical experts or staff scientists over the phone.


Business hours: Monday – Friday, 9:00am – 5:00pm EST. Excluding holidays.

Start A Chat

Have a quick question? Chat with one of our specialists.


Business hours: Monday – Friday, 9:00am – 5:00pm EST. Excluding holidays.