Contact Technical Support

MBF offers an annual support subscription, which entitles users to telephone and live remote technical support. For those without a subscription, we are pleased to provide you with email based support.



Online Support Center and Knowledge Base

Our online support center includes a ticket system to track your support requests, a knowledge base to answer common questions about MBF software and systems, and a view of the current status of your support and upgrade subscriptions. Follow this link to the MBF Support Center

Telephone Support:

1-802-288-9290
Hours are 9:00 am to 5:00 pm Eastern US time zone.

Live Remote Support:

For Live Remote Assistance from 9:00am to 6:00pm Eastern US time zone (we connect to your desktop by the internet to help solve the problem) click here

Email Support:

Please send your questions to support@mbfbioscience.com

Renew Support

You can call MBF at 1-802-288-9290 or send us an on line requests here