Meet the Team: Erica Cannon, Operations Administrator

Name: Erica Cannon

Position: Operations Administrator

How long have you been working at MBF Bioscience? 4.5 years

What does your job entail? I work with a team of four people in the operations department. One of my biggest responsibilities is handling new orders. This involves processing, ordering equipment, invoicing, and shipping.

I handle most of the company’s shipments including international shipments which can get pretty involved due to the customs regulations for the many different countries we sell our systems to. I also arrange the freight transportation of our equipment to trade shows we attend to ensure our equipment stays safe and arrives at each show on time. I also help answer the phones and have the pleasure of assisting colleagues and customers with their various needs.

What do you love most about your job? Learning. I learn something new every day! A new day brings a new experience whether it be running errands for the office or spending the day wrapped-up in international shipping documentation. I love the pace of my daily tasks which vary from day to day. The variety of my day keeps me interested and engaged.

Tell us about the last vacation you took. I brought my two boys to Hampton Beach, New Hampshire to see the ocean. Seeing them experience the ocean for the first time was amazing. They wandered the beach for hours looking for any living sea creatures and were absolutely amazed at how many crabs and starfish they saw.  I love sharing new adventures with my children every year.

How do you spend your free time? My family has a small backyard sugar house. Each spring, we tap the trees, collect the sap, boil, and bottle all by hand. During the summer months, I love to go camping. I love being outdoors and spending time with my friends and family.

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